Shipping policy

SHIPPING POLICY

PIVOT™ currently ships Australia-wide.

SHIPPING COST

Standard shipping is FREE on Australian orders.

DELIVERY TIME

Estimated delivery time is 8–15 business days after your order has been processed.

Delivery times are estimates and may occasionally be affected by carrier delays, public holidays, weather or other circumstances outside our reasonable control.

ORDER PROCESSING

Orders are processed as quickly as possible after payment has been confirmed.

Once your order has been dispatched, tracking information will be provided where available.

SHIPPING ADDRESS

Please make sure your shipping address is complete and correct before placing your order.

If you notice an error in your shipping details, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

LOST OR DELAYED ORDERS

If your order has not arrived within the expected delivery period, please contact us and we will assist you in checking the status of your shipment.

DAMAGED OR INCORRECT ORDERS

If your item arrives damaged, defective or you receive the wrong item, please contact us as soon as possible with your order details and photos of the issue.

Your rights under the Australian Consumer Law are not affected by this policy.

CONTACT

For shipping questions, contact:

PIVOT™
Email: zaydanblfs@gmail.com
Australia